To Renew or Not to Renew?
Hard as it is to believe, the beginning of summer also means the kickoff of 2019 budget planning process for many hotel organizations around the world.
A key question faced by many General Managers, Revenue Managers and heads of Sales and Marketing is whether or not to renew several technology partner agreements, including business intelligence and reporting.
Here are key questions to ask with respect to rate shopping and reporting agreements:
- Do we intend to use the rate shopping and benchmark reporting information we get in the same way next year? If so, do we get enough value to justify this expenditure?
- Even if we get what we determine is adequate value, are we content renewing at consistent, or, perhaps, higher rates, to get the same outcomes?
- Can we get more value from rate information or benchmarked performance reporting? Should this come in the form of new information? Better pricing? Or both?
- If we can find better rate and customer segment information for less money, don’t we owe it to our organization to strongly consider switching?
Are these questions self-serving to nSight?
Indeed they are. But they are also logical. And speak to our unique value proposition – providing hotels new, better information for less money.
We are looking forward to these discussions with hotel leaders around the world this year.
To learn more about how we can help you with this decision, contact us at 615.866.0850 or [email protected] to learn more or to schedule a 1-on-1 with a member of our team.